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Privacy Policy
Last updated: 2026-04-18
Who we are
Pizzarellys ("we", "us", "our") is the data controller for the personal information collected through this website. Our contact details are:
- Address: 10 Bachelors Walk, Lisburn, BT28 1XJ
- Email:
- Phone: 028 9267 1980
This website is managed by Thrive Studio .AI, a trading name of The Collective Ltd (company number pending). The Collective Ltd acts as the data processor on behalf of Pizzarellys (the data controller).
What data we collect
When you submit the booking or contact form on this website, we collect:
- Your name
- Your email address
- Your phone number
- Your booking details (date, time, party size, dietary requirements you share)
We do not collect any data beyond what you voluntarily provide through the form.
How we use your data
Your information is used solely to manage your booking or respond to your enquiry. When you submit the form, your details are emailed directly to Pizzarellys. We process your data on the basis of legitimate interest — you have contacted a business expecting a response, and the business has a legitimate interest in replying to your enquiry.
How your data is stored
Your form submission is sent as an email to Pizzarellys. We do not store your personal information on any server or database. Once the email is delivered, no copy is retained by this website or its hosting infrastructure.
Data retention
Because your data is delivered to Pizzarellys by email, retention of that data is the responsibility of Pizzarellys as the data controller. If you wish to know how long your information is kept, please contact Pizzarellys directly.
Your rights
Under the UK General Data Protection Regulation (UK GDPR), you have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request restriction of processing
- Data portability
To exercise any of these rights, contact Pizzarellys at .
Cookies
This website does not set any cookies by default. If third-party services (such as a chat widget or analytics) are enabled, they may set cookies. In that case, a cookie consent banner will be shown before any such cookies are placed. You can manage your preferences at any time via the cookie settings link in the site footer.
Third-party services
Depending on the features enabled on this website, the following third-party services may be used:
- Chatbase — AI chat widget (Growth and Authority tiers). Their privacy policy: chatbase.co/privacy
- Google Fonts — web font delivery. No cookies are set; fonts may be served from Google's CDN.
- Deliveroo, Just Eat, Uber Eats — ordering platforms linked from this site. Their own privacy policies apply when you visit their services.
No personal data is shared with third parties for marketing purposes.
Complaints
If you are unhappy with how your data has been handled, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
- Website: ico.org.uk
- Phone: 0303 123 1113
- Address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF